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All of our available rentals are listed at windroserealty.com and updated as homes come on the market.
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Apply online from any listing through our resident portal. Every adult who will live in the home completes an application.
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We review income, credit, rental history, and background for every adult applicant. Our full written criteria are posted at windroserealty.com so you can check before you apply.
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The application fee is $65 per adult applicant and is non-refundable.
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Yes. Pet policies vary by home and are shown on each listing. Assistance animals are not pets and are handled under fair housing law.
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Pay online 24/7 through your resident portal. Rent is due on the 1st of each month.
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Submit requests online through your resident portal at any time. We assign a vendor in under one hour on average.
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Submit a maintenance request through your tenant portal and text "EMERGENCY" to our main line at 210-560-4576. Emergencies include fire, flooding, no heat in freezing weather, gas leaks, and sewer backups. For fire or a gas leak, call 911 first.
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The Resident Benefits Package bundles services that make renting easier, such as AC filter delivery to your home, on-demand pest control, renters insurance with liability coverage, and more.
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Yes. We contact you before your lease ends with renewal terms.
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Give us your forwarding address in writing and leave the home clean and undamaged beyond normal wear and tear. Under Texas law, we return your deposit, or an itemized list of deductions, within 30 days after you move out.
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Yes. Everyone in our office is fluent in English and Spanish. Sí, todo nuestro equipo habla español.
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Monday through Friday, 9:00 am to 4:00 pm. We are closed weekends. Our office is at 18911 Hardy Oak Blvd., Ste 157, San Antonio, TX 78258. Meetings are by appointment only.
